转型社会和社交媒体时空双情境的企业伪善治理--中国企业公民行为(CBCC)构念模型及实证研究

来源 :香港城市大学,西安交通大学,南卡罗来纳大学 | 被引量 : 0次 | 上传用户:xiaoliang1978
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  企业伪善已经成为基于利益相关者的企业社会责任理论(CSR)下"义"与"利"二元对立的必然结果,导致企业伪善研究走向技术化消解伪善感知的歧途.要治理企业伪善,必须把CSR理论根植于对不断变化的企业与社会关系的宏观理解之上.据此,我们以结构主义社会学、符号互动论和社交媒体互动等理论成果,解读中国社会的两大巨变所造成的公众伦理意识与企业伦理提供水平之间的鸿沟:一是现代化及全球化内生的工具理性和中国传统价值冲突造成转型社会公众自我认同的丧失和道德焦虑;二是社交媒体创造的馈赠式互动促成了道德自我的出现和民主人格的产生,而这两者都强化了中国公众的伦理意识,后者还提高了公众规制企业伪善的能力.而反思CSR理论背后深藏的却是工具理性对道德的绑架和消解,与社会大势背道而驰.CSR理论必须实现企业自觉道德主体的身份转变,以共同价值超越经济利益.据此,结合CSR所具有的以互动仪式方式拟人化公民参与社会生活的特征,我们以CSR的公民权分析,完成对基于利益相关者的CSR理论的继承和发展,并以儒家"五常"思想结合CSR领域已有文献的二百多条测项为基础,以半结构化专家深度访谈和对209家企业的问卷调查开发中国企业公民行为构念模型及其测量量表,提炼出"仁"——天人合德、兼爱弱者、共情双赢,"义"——角色使命、急公好义、利缘义取,"礼"——端敬礼让,"智"——共同治理,"信"——诚实不移、信守承诺的五元二维模型量表,指导企业践行"内圣外王"的发展道路.
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