互联网浪潮对各行各业的冲击是不言而喻的,就民航业而言,各机场与航空公司充分利用互联网来发展与开拓各项业务,如今许多机场运用互联网建立了自己的公众号、机场的自助值机、自助行李托运;航空公司开通客舱wifi等等,这些都是民航同仁与时俱进的结果,使得互联网在民航业中走入“常态”。当我们看到这些可喜局面的同时,还需要有前瞻性,因为后面更 The impact of the Internet wave on all walks of life is self-evident. For the aviation industry, airports and airlines make full use of the Internet to develop and develop various businesses. Nowadays many airports use the Internet to set up their own public numbers. Of self-service check-in, self-service baggage check; airlines open cabin wifi, etc., these are civil aviation colleagues as a result of advancing with the times, making the Internet into the “normal” in the civil aviation industry. When we see these encouraging things, we need to be forward-looking, because later