当前医患关系较紧张,对患者人文关怀不够、缺乏与患者沟通的意识和能力、团队协作精神不强等是医务人员情商缺失在临床中的主要表现。加强医务人员情商培养是缓解医患关系紧张的有效举措。医院要营造环境,有意识地对医务人员进行情商训练,提高医务人员的敬业精神和情商素养。促进医患之间友好和谐,更好地为人民健康服务。 At present, the tension between doctors and patients, lack of humane care for patients, lack of awareness and ability to communicate with patients, and poor teamwork are the main clinical manifestations of the lack of emotional intelligence in medical personnel. Strengthening EQ training for medical staff is an effective measure to ease the tension between doctors and patients. Hospital to create an environment, consciously conduct emotional training for medical staff to improve the professionalism of medical staff and emotional intelligence. Promote friendly and harmonious doctor-patient relationship, and better serve the health of the people.