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城乡一体化是我国现代化和城市化发展的一个新阶段,让农民享受到与城镇居民同样的文明和实惠,使整个城乡经济社会全面、协调、可持续发展。供电企业优质服务是统筹城乡电网发展、服务社会主义新农村建设、消除城乡二元结构的具体行动,也是县供电企业的责任所在。行为规范是农电服务的基本要求,服务真诚是农电服务的基本理念,可靠便捷是农电服务的基本目标,客户满意是农电服务的核心价值,和谐共赢是农电服务的最终追求。国家电网高度重视服务“三农”工作,不断增强服务意识,提高服务质量,提升“国家电网”的品牌价值。在2013年,面对地震、洪灾和强台风的破坏,以及早春旱情的严峻考验,国家电网公司广大农电员工临危不乱、顽强拼搏,先后夺取四川雅安7.0级地震、华中地区洪灾和强台风“苏力”抗灾抢险恢复供电的胜利。国网天津、山西、冀北、河南、
The integration of urban and rural areas is a new phase of the modernization and urbanization of our country, enabling peasants to enjoy the same civilizations and benefits as urban dwellers, so as to bring about a comprehensive, coordinated and sustainable economic and social development in urban and rural areas. Power supply enterprise quality service is to plan the overall development of urban and rural power grids, serve the construction of a new socialist countryside, concrete measures to eliminate the dual structure of urban and rural areas, but also the responsibility of the county power supply enterprises. Code of Conduct is the basic requirement of rural electricity service, sincerity of service is the basic idea of rural electricity service, reliable and convenient is the basic goal of rural electricity service, customer satisfaction is the core value of rural electricity service, harmonious win-win is the ultimate pursuit of rural electricity service . State Grid attaches great importance to service “three rural ” work, and constantly enhance service awareness, improve service quality, enhance the “national grid ” brand value. In 2013, in response to the earthquake, floods and typhoons, as well as the harsh test of the drought in early spring, the majority of rural power grid employees of State Grid Corporation of China were unarranged and hard-working. They successively claimed the magnitude 7.0 Ya’an earthquake in Sichuan, the floods in central China and the typhoon “Suli ” Rescue rescue power supply victory. State Grid Tianjin, Shanxi, Hebei, Henan,