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编者按:随着农村经济的快速发展和农民生活水平的不断提高,农村“低电压”现象的严重性逐年增强、影响范围逐年扩大、投诉趋势逐渐增加,已成为让供电企业管理者最头疼且又不得不面对的严峻现实。究其原因,与近两轮农网改造升级工程的不彻底、地方政府的财政支持力度偏低、农村生活及生产用电情况复杂以及供电企业自身管理、技术等方面的因素紧密相关。解决农村“低电压”问题是一个涉及到方方面面的综合管理的过程。不仅需要基层供电企业对农村“低电压”问题产生的原因进行深度分析,不断完善电网网架结构、加强“低电压”用户需求侧管理、开展季节性错避峰评估分析,还要求基层供电企业在治理“低电压”问题的过程中,不断加强管理制度建设、提升优质服务水平、提高企业的综合管理能力。本专题中的几篇稿件,作者都立足企业现实,简述了各自企业在治理农村“低电压”问题中的举措和做法。其中有共性举措,也有个性做法,以资探讨。
Editor’s note: With the rapid development of the rural economy and the constant improvement of the living standards of peasants, the severity of the phenomenon of “low voltage” in rural areas has been increasing year by year. The scope of influence has been expanding year by year. The trend of complaints has gradually increased. Headache and have to face the grim reality. The reason is closely related to the incomplete transformation of the recent two rural power grids, the low level of financial support by local governments, the complicated rural living and production electricity consumption, and the self-management and technology of power supply enterprises. Solving the rural “low voltage” issue is an integrated management process involving all aspects. It not only needs the grass-roots power supply enterprises to conduct in-depth analysis on the causes of the rural “low voltage” problems, continuously improve the grid structure of the power grid, strengthen the management of “low voltage” user demand side, carry out seasonal peak avoidance assessment and analysis The grassroots power supply enterprises are required to continuously strengthen the management system construction, improve the quality service level and improve the comprehensive management ability of enterprises in the process of governing the issue of “low voltage”. Several articles in this topic, the authors are based on business reality, outlined their respective businesses in the governance of rural “low voltage” issues and practices. There are common measures, there are also individual practices to discuss.