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2013年,云南电网公司市场营销部大力提升客户满意度,服务水平得到显著提升,电网“卡脖子”项目治理成果显著,报装受限负荷大幅下降,业扩报装及时率99.67%,同比提升2.41%;全力增供扩销,省内售电量突破1000亿,同比增长10.14%;面对年初预计的全年200亿的弃水压力,多措并举,深挖省内潜力,发挥南网大平台作用增加外送,将弃水控制在50亿以内,有效支持了云南地方经济的发展;云南省十大公共服务行业公众满意度调查中连续5年荣获总体满意度第一,深入践行了“万家灯火南网情深”的核心价值观。201 4年将做好以下工作。——继续加强市场研究,保
In 2013, the marketing department of Yunnan Power Grid Corporation greatly enhanced customer satisfaction, the service level was significantly improved, and the power grid “Kabukizi” achieved remarkable results in project management. The limited load of newspaper distribution dropped drastically. The industry expansion rate was 99.67% An increase of 2.41% over the same period of last year. The Bank fully expanded its sales volume while the sales volume in the province exceeded 100 billion with a year-on-year increase of 10.14%. In anticipation of the annual divestment pressure of 20 billion yuan at the beginning of the year, Net platform to increase the role of outsourcing, will control the abandoned water within 5 billion, effectively supporting the local economic development in Yunnan Province; Yunnan Province, the top ten public service industry public satisfaction survey for 5 consecutive years won the overall satisfaction first, in-depth practice The core values of “Wanjia Lighting South Network Love”. 201 4 years will do the following work. - continue to strengthen market research, Paul