在移动通信网络中短信业务可以分为点到点的短信和小区广播消息,日益增多的短信业务量对无线网络和网络实体都有着重要的影响,群发短信甚至可以严重影响整个网络的语音业务的正常进行,导致用户的投诉量大幅增长,用户对网络的满意度大幅下降。针对群发短信引起系统负荷过高时的情况,必须采取一些具体有效的处理方法,如关闭小区的短信功能,删除相关的的短信中心数据等等,使整个网络的业务能够正常进行。 In the mobile communication network, short message service can be divided into point-to-point message and cell broadcast message. Increasing volume of SMS traffic has an important impact on both wireless networks and network entities. Bulk SMS can even seriously affect the voice service of the entire network Normally, resulting in a substantial increase in the volume of user complaints, user satisfaction with the network dropped significantly. For the case of bulk SMS caused when the system is overloaded, we must take some specific and effective treatment methods, such as the closed cell SMS function, delete the relevant SMS center data, etc., so that the entire network business to normal.