成功开发一个经销商,都要经过寻找客户、电话沟通、拜访客户、项目考察、确定合作、打款进货等环节。但经营人员沟通谈判水平有限,往往在第二个环节就被拒了,丢了客户。拒绝1:我不需要,我没兴趣【应对】1.我非常理解,对于一个您不了解的项目,如果您告诉我很感兴趣,我反而觉得奇怪!(认可客户的观点,用同理心拉近与客户的距离)2.您没看过我们的资料,对我们也不了解,当然不可能马上有兴趣;或 The successful development of a dealer must go through the following steps: looking for customers, communicating by telephone, visiting customers, conducting project inspections, determining cooperation, and purchasing funds. However, the level of communication and negotiation among business personnel is limited, and they are often rejected in the second link and lose customers. Reject 1: I don’t need it, I’m not interested in it. 1. I understand very well that if you tell me I’m interested in a project you don’t understand, I feel weird! (Approving the customer’s point of view, using empathy To get closer to the customer.) 2. You have not seen our information and you do not understand us. Of course you cannot be interested immediately; or