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目的探究门诊护理中优质护理服务理念的应用效果。方法选取2015年5月~2016年5月本院收治的150例门诊患者,采用随机分组方式,分为研究组与对照组,各75例。对照组给予常规护理,研究组给予优质护理服务,对比两组患者护理满意度。结果研究组护理满意度为93.4%,对照组为82.6%,研究组护理满意度高于对照组,差异具有统计学意义(P<0.05)。结论门诊护理中,落实优质护理服务理念,有助于增加护理满意度。
Objective To explore the application effect of high quality nursing service concept in outpatient nursing. Methods A total of 150 outpatients admitted to our hospital from May 2015 to May 2016 were randomly divided into study group and control group, with 75 cases each. The control group was given routine care, and the study group was given quality nursing care, compared with the two groups of patients’ satisfaction degree of nursing. Results The nursing satisfaction was 93.4% in the study group and 82.6% in the control group. The nursing satisfaction of the study group was higher than that of the control group (P <0.05). Conclusion Outpatient nursing, the implementation of the concept of quality nursing services, help to increase nursing satisfaction.