本文说明维修记分卡的编制方法。记分卡的内容包括有企业维修的指标,内部工作指标以及达到优秀维修工作的方法。本文还说明所有与基准比较法(Benchmarks)有关的指标和达到世界级水平的方法。这个方案可以使用6σ方法来建立,也可借助于精益加工方法。所说明的主要方法是费用控制、计划与调度、可靠性管理、合同人员的来源、预防维修计划、材料管理、设备停歇策略和状态监测。 This article describes how to prepare a maintenance scorecard. The scorecard includes indicators of corporate service, internal work metrics, and ways to achieve excellent service. This article also explains all Benchmarks-related indicators and ways to achieve world-class levels. This solution can be built using the 6σ method and with the help of lean machining methods. The main methods described are cost control, planning and scheduling, reliability management, source of contract staff, preventive maintenance programs, material management, equipment outage strategies and condition monitoring.