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在当前汽车销量和汽车质量问题投诉都逐年增长的情况下,诉讼、当事人和解及汽车消费争议仲裁共同构成了解决汽车消费争议的完整机制,其中汽车消费争议仲裁仍处在发展的初级阶段,尚未被广大消费者所熟悉和接受。加拿大汽车仲裁计划开始较早,经过近20年的发展已日趋成熟,在体制和规则上都能给我国汽车消费争议仲裁一定的借鉴。
In the current case of automobile sales and automobile quality complaints are increasing year by year, the lawsuit, the parties reconciliation and the arbitration of automobile consumption dispute jointly constitute a complete mechanism to solve the automobile consumption dispute. Among them, the automobile consumption dispute arbitration is still in the initial stage of development and has not yet By the vast number of consumers are familiar with and accept. Car Arbitration Program in Canada started earlier, after nearly 20 years of development has matured, both in the system and rules can give our car consumption dispute arbitration certain reference.