一、前言尿素是重要的工农业生产资料。为保护消费者的合法权益 ,各地技术监督、工商、消协等部门团体均十分重视市场的检查、整顿工作 ,同时顾客的自我保护意识和能力也在逐渐增强。我们对 2 0 0 0年以来尿素产品的 8起质量纠纷进行了统计分析 ,发现其中因实物质量而引起的纠 First, the preface Urea is an important industrial and agricultural means of production. To protect the legitimate rights and interests of consumers, technical supervision, industrial and commercial, consumer associations and other departments and organizations all attach great importance to the market inspection and rectification work, and meanwhile customers’ self-protection awareness and ability are also gradually increasing. We conducted a statistical analysis of eight quality disputes over urea products since 2000 and found that the quality of the products