信访档案是机关在处理人民群众来访工作中直接形成并集中保存起来的具有查考利用价值的文字、图表、声像等真实记录。信访档案的管理是信访工作的一项重要而基础的工作,它的完整性直接关系到以事实为依据的信访工作的客观公正性。目前,国内有关的信访法规中,对信访档案的收集、整理、归档和管 The petition files are the true records of the texts, charts, audio-visual images and so on that have been directly formed and centrally preserved by the organs in handling the people’s visits. The management of letters and visits archives is an important and basic work of letters and visits. Its integrity has a direct bearing on the objective and fairness of fact-based petitions. At present, the relevant domestic letters and visits laws and regulations, the petition collection, collation, archiving and management