“软管理”５法关永键所谓“软管理”，是指领导者通过平等协商、调节人际关系，疏导不良情绪等方法发挥下属积极性来完成管理目标的过程。软管理运用恰当，往往能起到事半功倍的效果。一、善于领导比自己才干高的下属美国钢铁大王Ａ·卡内基的墓志铭上写着：“这里长眠着... Soft Management The so-called “soft management” refers to the leader through the process of equal consultation, adjustment of interpersonal relationships, to divert bad emotions and other methods to play a subordinate enthusiasm to complete the management goal. Appropriate use of soft management, often can play a multiplier effect. First, be good at leading than their superior ability American steel magnate A · Carnegie’s epitaph reads: "Here to sleep ...