卫生部关于《医院分级管理文件汇编》中,已经把“医院满意度”作为评价医院等级的一项管理标准,为了解我院服务质量满意程度,我们试图通过对住院患者(或陪人)663人进行了医院服务质量满意度的问卷调查,现将情况报告如下; The Ministry of Health has stated that “hospital satisfaction” has been used as a management standard for evaluating hospital grades in the “Hospital Classification Management Document Compilation”. In order to understand the satisfaction degree of hospital service quality, we tried to pass hospitalization patients (or accompanying people) 663 People conducted a questionnaire survey of hospital service quality satisfaction and reported the situation as follows;