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科学管理,其内容是比较广泛的,方法也是多种多样的。几年来,我们结合企业的实际,根据历史上行之有效的经验,加强全面质量管理,在关键环节、关键工序建立健全相应的管理系统,逐步实现整体管理、全员管理,使全局上下形成了一个通信质量管理网,使质量管理工作制度化、标准化、程序化。一、开展QC活动的全面管理。从1982年我局开展了QC活动,先从三个班组试点开始,在取得经验的基础上,典型引路,逐步普及,到现在已有18个支局、班组,91人参加活动,占全局总人数的22.5%。坚持每年两次集中QC活动成果汇报,活动水平也不断提高,由单项活动到结合目标管理同步开展,全局共
Scientific management, its content is more extensive, methods are varied. In the past few years, we have combined with the actual conditions of our enterprises to strengthen total quality management based on proven experience in history. We have established and perfected corresponding management systems in key links and key processes and gradually realized the overall management and full management so as to bring the overall situation up and down. Communication quality management network, so that quality management system of work, standardization, program. First, carry out the overall management of QC activities. Since 1982, our bureau has conducted QC activities. Starting from the pilot work of the three teams and groups, based on the experience gained, the typical approach road has been gradually popularized. Up till now, 18 branches, teams and 91 people have participated in the activities, accounting for the total number Of the 22.5%. Adhere to twice a year to focus on the results of QC reporting activities, activities also continue to improve, from a single activity in conjunction with the target management simultaneously, the overall situation