一、商业即生态系统,而非战场传统观念:商场=战场,商场是竞争的企业、企业各部门以及更广义地说是顾客、销售商等一系列的矛盾冲突。新型观念:商业=生态系统,商业由各种共生关系组成,其目的在于开发市场。转变措施:鼓励文化多元化——创建一个能够包容各种不同意见 First, business is the ecosystem, not the traditional concept of the battlefield: shopping malls = battlefields, shopping malls are a series of contradictions and conflicts between competing companies, corporate departments, and more generally, customers and vendors. New concept: Business = ecosystem, business consists of a variety of symbiotic relationships, its purpose is to develop the market. Transforming measures: Encouraging cultural diversity - creating a variety of opinions that can be tolerated