古田一男的加入将促使山重建机拥有一个全方位的服务培训体系,即打造一个服务于下到普通员工,上到管理层整个完整的培训系统,一步一个脚印的提升被培训者技能,从而提高客户满意度。作为本土挖掘机企业快速崛起的代表,山重建机在售后服务方面发展提速的时间晚了一些。为了尽快弥补这块短板,2011年11月,山重建机有限公司正式与日本资深挖掘机培训师古田一男签订协议,聘请古田一男出任培训总监,主导对售后服务人员的培训工作。古田一男在接受记者采访时表示,会用他毕生所学为中国工程机械服务培训尽一 The joining of Furuta Kazuyuki will prompt Hill Rebuilding Machine to have a comprehensive service training system, that is, to establish a complete training system for serving general employees from bottom to top and step by step to enhance trainee skills so as to enhance customer satisfaction. As a representative of the rapid rise of local excavator companies, the mountain reconstruction machine in the after-sales service speed up the development of some time later. In order to make up for this piece of shortcomings as soon as possible, in November 2011, Mountain Reconstruction Machinery Co., Ltd. formally entered into an agreement with Japan’s senior excavator trainer Gu Tian, ​​hired a male Gutian Tian as training director, leading the training of after-sales service personnel. Furuta one man said in an interview with reporters that he would use his life to learn to do for China’s construction machinery services training