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现代企业管理中情感管理的作用日益被人们所关注,而在实施情感管理的过程中必须摆正制度与情感的关系,找到二者的一个结合点,实施“制度下的情感管理”。
The role of emotion management in modern business management is paid more and more attention by people. In the process of implementing emotion management, the relationship between system and emotion must be taken into consideration. A combination of the two should be found and the emotion management under the system should be implemented.