您过去在我部订购的建筑图书,如果由于我们工作中的失误,或由于您邮购时疏忽大意,因而至今未收到书的,请速将您单位的名称、详细地址、邮政编码以及所购书名、册数、汇款日期、汇款方式、经办人姓名等函告或电告我部,我们将设法帮助您解决。 If you have booked in our department in the past, if you haven’t received the book due to mistakes in our work or because of negligence in your mail order, please send your name, full address, postal code, and purchase. Write a letter or telegram to the Ministry of Foreign Affairs on the title of the book, the number of books, the date of remittance, the method of remittance, the name of the manager, etc. We will try to help you solve it.