一个青年人姚雪嵘,扛着美国友邦保险公司的牌子在上海市闹得“水响”,平日里对保险或不甚关注的市民,不知不觉地成了美国保险的客户.此事引出了上海市民对国内保险机构的忧心,有人疾呼:国内保险机构再不能稳坐钓鱼台了!姚雪嵘手无红头文件“尚方宝剑”,也无社会背景可利用.他就凭彬彬有礼闯上海滩.为了一个保户,他4次上门.第一次他给人家通报了姓名、职业,娓娓动听地介绍友邦保险公司的业务,当客户不注意听,似乎有事要做,他又彬彬有礼道歉告退,留下名片和资料.第四次上门,感动了这位客户.姚雪嵘仔细地向客户介绍险种、帮助客户设计最佳投保方案.而还在这位客户举棋未定时的一个早晨,又接到姚雪嵘祝贺生日快乐的礼仪电话.小伙子虽未提投保二字,客户 Yao Yirong, a young man, carried the brand name of American International Assurance Company (AIA) in the city of Shanghai for “water ringing.” On ordinary days, people who are insured or not very concerned about have become the clients of U.S. insurance unknowingly. Shanghai people worried about the domestic insurance agencies, some people cry: the domestic insurance agencies can no longer sit tight Diaoyutai! Yao Xue Rong no red paper “Shang Fang sword”, no social background available. On the beach .In order to ensure a policyholder, he came home four times.For the first time he informed others of name, occupation, awe-inspiring introduction of AIA’s insurance business, when the customer does not pay attention to hear, it seems something to do, he and Bin Politely apologized to leave, leaving the business cards and information. The fourth door, touched the client. Yao Xue Rong carefully introduced to the customer insurance, to help customers design the best insurance plan. And still chess in this customer is not scheduled One morning, Yao Yue Rong also received a happy birthday etiquette phone calls. Although the young man did not mention the word insurance, customers