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一、以一流的服务塑造公信形象人民群众满意是衡量公证公信力建设成效的根本标准,我省以实践活动为载体,拓宽公证服务领域,降低服务门槛,提升服务水准,让人民群众对公证更加满意认可。(一)畅渠道,提升服务品质见成效。遵循“以法为准、以人为本”的服务理念,在符合法律规定的前提下,尽量满足当事人的合理需求。各地公证处实行了首问负责制、服务承诺制、一次告知制和限时办结制,公证员手机24小时保持畅通,普遍建立了双休日和节假日加班制度。
First, to create a first-class image of public credit satisfaction The people satisfaction is a measure of notarial credibility of the building of the fundamental standards of effectiveness, our province to practice the carrier as a carrier to broaden the field of notary services, lower service thresholds and improve service standards so that people are more satisfied with the notary Recognized. (A) Chang channel, improve service quality with results. Follow the “law-based, people-oriented” service concept, in line with the provisions of the law, try to meet the reasonable needs of the parties. Around the notary office implemented the first question accountability system, service commitment system, a notification system and the deadline for the system, notary mobile phone remained open 24 hours, the general set up weekend and holiday overtime system.