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在铁路运输体系中，以运输旅客、行包为主的客运工作是极其重要的一个环节。正确认识和了解青工队伍的素质，是加强青工培养教育的前提。客运青工队伍中每个人的文化知识、思想修养、人生经历、工作生活环境等不尽相同，由此，表现出来的行为也就有了差异。l在市场经济条件忽视
In the railway transportation system, the passenger transport based on transporting passengers and traveling bags is an extremely important link. Correctly understanding and understanding the qualities of the youth workers is a prerequisite for strengthening youth workers’ education. The cultural knowledge, ideological accomplishments, life experiences, work and living environment, etc. of every passenger in the green team of passenger transport are not the same. As a result, there are also differences in the behaviors they show. Neglected in the conditions of the market economy