近年来,在信访工作中,湘东区人大常委会始终坚持走群众路线,把“群众答不答应,群众满不满意”作为检验工作的标准,不断健全和完善工作制度,积极探索和改进涉法涉诉信访工作方法,加大涉法涉诉信访案件的转办督办力度,充分发挥了人大信访在维护群众合法权益、促进社会和谐稳定上的积极作用。3年来,累计走访老党员、困难户、上访户等300余户,结对帮扶58 In recent years, in the work of letters and visits, the Standing Committee of the Hunan Provincial People’s Congress has always adhered to the mass line and taken the standard of “people do not agree, the masses are not satisfied” as the standard of inspection work, constantly improve and perfect the working system, and actively explore and improve Law involving litigation petition work methods, increase the number of litigation involving petition letters and visits to do more, give full play to people’s congress letters and visits in safeguarding the legitimate rights and interests of the masses, and promote social harmony and stability of the positive role. Over the past three years, they have visited more than 300 old party members, poor households, petitioners and other households in total and have helped 58