我在邮政客户服务部工作的时候,曾遇到过很多令人懊丧的事。有一天,有个顾客打电话过来,大发雷霆,说我们的服务实在太差了,差到她无法接受的程度。我本着客户至上的原则,耐心地听着她把一通火发完,这才问道:“究竟是怎么一回事?”她说道:“投递员在我们家门上留了便条,说因为没有人开门,所以包裹他带走了,请我们到邮政局来取。我要投诉你们, When I was working in Postal Customer Service, I had many frustrating things. One day, a customer called and was furious, saying that our service was really poor and worse than she could not accept. In the principle of the supremacy of customers, I patiently listened to her to send out a fire and asked: ”What is the matter?“ ”She said:" The courier left a note on our home and said Because no one opened the door, so he took the package, please come to the post office to take. I want to complain to you,