为适应人力资源管理面临的宏观和微观环境均发生重大变化带来的挑战,事业单位人力资源管理未来发展趋势要体现以职位与能力为双基点,以知识型员工管理为重心,以客户关系管理为导向,以柔性管理为手段,打造智力资本和社会资本优势作为目标。 In order to meet the challenge of major changes in macro and micro environment that human resource management faces, the future development trend of human resource management in public institutions should be reflected by taking the position and ability as the double points, focusing on knowledge-based staff management and customer relationship management As a guide to flexible management as a means to build intellectual capital and social capital advantages as a goal.