论文部分内容阅读
现代质量管理的经典理论,是由几位质量管理大师共同奠定的。朱兰博士以其长达80年的毕生研究和实践,当之无愧地成为“首席建筑师”。我本人实际上是通过研读朱兰博士的质量管理著作,聆听其诲人不倦地讲课,来学习和领会质量管理的意识、理论、方法和工具的。在朱兰博士留下的丰厚的质量遗产中,质量改进的理论
The classical theory of modern quality management is jointly established by several quality management masters. Dr. Ju Lan deserved to become “Chief Architect” with his lifelong 80-year research and practice. I myself was actually learning and understanding the concepts, theories, methods and tools of quality management by studying Master Zhu Lan’s quality management literature and listening to his tireless lectures. Among the rich quality heritage left behind by Dr. Juran, the theory of quality improvement