在如何对待受众的问题上,英国传媒学者詹姆斯·卡伦曾坦诚地承认:“媒体很少会到那些弱势的、缺乏组织的人群中去做‘踩点’报道”①。与此不同的是,我国改革开放以来各地广播电台则专门为“那些弱势的、缺乏组织的人群”表达自身诉求,开办了一批诸如《政风行风热线》类的投诉直播节目,深受社会各界听众的广泛欢迎。 On the issue of how to treat the audience, British media scholar James Karen admitted frankly: “The media seldom goes to those who are disadvantaged and lack the organization to do the check-in.” In contrast, since the reform and opening up of our country, radio stations all over the country have expressed their own demands specifically for “those disadvantaged and lacking in organizations ” and have launched a number of complaint live broadcast programs such as the “Political Hotline” Widely welcomed by the audience from all walks of life.