在消费纠纷中,消费者与经营者之间存在着经济实力和对商品及服务知情的不平等,因而在证据距离中往往处于严重不对等的位置,致使消费者的维权道路障碍重重。依据证据距离理论,举证责任倒置的作用应该扩张到消费纠纷中,扩大其适用范围,进而促使经营者履行其义务,从而更大程度地保障消费者的权益。 In consumer disputes, there is economic strength and unequal knowledge of goods and services between consumers and managers, and thus often lie in a serious and unequal position in the distance of evidence, resulting in obstacles to the rights of consumers. According to the evidence distance theory, the role of reversal of the burden of proof should be expanded into consumer disputes to expand its scope of application, thus prompting operators to fulfill their obligations and thus safeguard the rights and interests of consumers to a greater extent.