高速公路服务区是保障高速公路正常运营的重要设施之一,直接向司乘人员提供餐饮、购物、住宿、车辆维修、加油等服务。当高速公路以一种前所未有的速度在中国大地上铺陈,高速公路服务区作为展示高速公路优质服务的重要窗口之一,其作用也日益突出。因此,加强服务区经营管理水平是服务区管理者面临的新的挑战。 Expressway service area is to protect the normal operation of the highway one of the important facilities directly to the crew to provide catering, shopping, accommodation, vehicle maintenance, fuel and other services. When the expressway is spreading on the land of China with an unprecedented speed, the expressway service area is playing an increasingly prominent role as one of the important windows for displaying the expressway service. Therefore, strengthening the management level of service area is a new challenge for service area managers.