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随着社会对保安服务专业化需求的不断增长,提高保安服务质量,提升企业综合水平,各地保安服务公司逐步走上了现代化的企业制度管理之路,并尝试将国际先进管理方法引入公司质量管理中。越来越多的保安服务公司先后通过了ISO9001国际质量标准认证,用科学、严谨、高效的制度来规范保安管理体制和工作流程,完善管理体制,细化管理内容,量化服务质量标准,从而赢得了广大客户单位的好评。保安服务公司推行质量管理体系工作的总体思路和具体做法是什么?如何确保质量管理体系的有效性和持续性?引入国际先进企业管理方法,在提高科学管理和规范运作水平等方面起到了怎样的作用,实际效果如何?本刊特设“聚焦ISO”专栏,对通过ISO9001国际质量标准认证的保安服务公司进行专题报道,为业界人士提供值得借鉴的经验和启示。
With the continuous increase of social security service specialization demand, the improvement of security service quality and the enhancement of enterprise comprehensive level, local security service companies gradually embarked on the path of modern enterprise system management and tried to introduce the advanced international management methods into the company quality management in. More and more security service companies have passed the ISO9001 international quality standard certification, with a scientific, rigorous and efficient system to standardize the security management system and workflow, improve the management system, refine the management content, quality of service to quantify the standard to win The majority of customer units of praise. How to ensure the validity and continuity of the quality management system? How to introduce the international advanced enterprise management methods and how to improve the scientific management and standardize the operation? What are the general ideas and specific practices of the security service companies in implementing the quality management system? What is the actual effect? Our special “focus on ISO” column, passed the ISO9001 international quality standard certification of security services company special coverage for the industry to provide valuable experience and lessons learned.