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李静娜,40岁,海南兴旅导游服务有限公司导游。从1998年当导游至今,带团量连续创海南省导游最高记录,平均每年出团108个,年工作日达324天,连续7年从无间断,8年无一投诉。1998年至2003年,她连续5年被公司评为“十佳导游员”,2004年被评为“金牌导游员”,是2006年全国旅游行业惟一获得“全国五一劳动奖章”的导游。李静娜给游客送去了阳光般的优质服务,在导游员平凡的岗位上作出了不平凡的贡献。为此,人人都称她为——“阳光导游”。何为“阳光”?海南省旅游局局长张琦对这一词的理解是:诚信、爱岗、敬业、奉献、爱海南、把游客当作亲人。而李静娜的身上无一不闪耀着这些光芒。现在就让我们一起走进她平凡的故事,去感受那暖暖的“阳光”……
Li Jingna, 40 years old, tour guides Hainan Hing Travel Services Ltd. tour guides. From the tour guide in 1998 up to now, with a group of consecutive record highest tour guide in Hainan Province, an average of 108 delegations a year, the annual working day of up to 324 days for 7 consecutive years without interruption, 8 years without a complaint. From 1998 to 2003, she was named the “Top Ten Tour Guide” by the Company for five consecutive years. In 2004, she was awarded “Gold Tour Guide” and the only tour guide in 2006 in China's tourism industry that won the “National May 1st Labor Medal.” Li Jingna sent visitors to the sunshine quality service, in the extraordinary position of the tour guide made an extraordinary contribution. To this end, everyone calls her “Sunshine Tour.” What is “sunshine”? Hainan Provincial Tourism Bureau Zhang Qi understanding of the word is: integrity, love Kong, dedication, dedication, love Hainan, tourists as relatives. And Li Jingna's body shines with all these light. Now let us walk into her ordinary story, to feel the warm “sunshine” ......