当前,网络舆情管理已经成为各级党政机关创新社会治理、贯彻群众路线的一项重要工作。如何应对网络舆情,特别是做好网民给党政领导留言反映问题的回复,是摆在各级党政办公人员面前的一个新课题。在不少地方,这项工作是由督查部门来做的,而撰写网民留言回复建议则是这项工作中的一个重要环节。这里结合几年来办理网民留言回复的实践,谈谈自己的体会。弄清问题网民留言回复建议,是办公人员针对网民在网上给各级领导留言反映的问题,经过调查处理 At present, the network public opinion management has become an important task of party and government organs at all levels in innovating social governance and implementing the mass line. How to deal with the public opinion on the Internet, in particular, how to respond well to the reaction of the Internet users to the message of party and government leaders is a new task before the public office personnel at all levels. In many places, this work is done by the inspection department, and writing a comment on Internet users’ comments is an important part of this work. Here combined with the practice of answering Internet users for several years to talk about their own experience. Internet users to find out the problem message Reply suggestion is that office staff for Internet users at all levels of the Internet to reflect the message of the leadership, after investigation