一直以来,摩托罗拉以成熟的服务模式和理念在手机服务市场保持领先,然而在日益激烈的市场竞争中,坚持创新并付与实践才是在服务领域乃至行业市场中保持不败的关键。“服务快车”这一流动式服务模式是摩托罗拉公司1996年首创的。谈到MOTO服务快车体系的不断发展与完善,摩托罗拉(中国)电子有限公司个人通讯事业部中国区服务总监潘兴午先生表示:“摩托罗拉服务快车是全质量服务的快速反应部队,同时也是全质量服务当中的一项长期工作。我们已经将服务快车开进了社区、乡村和边疆城镇。我们还要将这一服务模式推广到高原、山寨以及所有需要MOTO服务的地方去。MOTO服务团队将继续秉承‘全心呵护’的服务理念,通过实际行动 Motorola has long been leading the mobile phone service market with mature service models and concepts. However, in the increasingly fierce competition in the market, adhering to innovation and paying attention to practice is the key to staying unbeaten in the service field and even in the industry. ”Service Express “ This mobile service model was first established by Motorola in 1996. Speaking of MOTO service express system continues to develop and improve, Motorola (China) Electronics Co., Ltd. Personal Communications Division Services Director Mr. Pan Xingwu said: ”Motorola Service Express is a full-service rapid response force, but also full quality service One of these long-term jobs is that we have already opened our service expressways to communities, villages and border towns, and we are going to extend this service model to highlands, cottages and all the places where MOTO services are needed. MOTO service team will continue to uphold ’Wholehearted care’ service concept, through practical action