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5月初,中国联通(600050,股吧)因手机上网超流量没有任何提醒,导致用户欠费700多元并停机,被用户司女士投诉至工信部。在工信部的调解下,联通出于满意度的考虑,最终同意赔偿一半的费用。但司女士对此并不满意,她表示现在非常被动和无奈。此案源起河南郑州司女士4月8日购买了联通一部iphone4手机,并开通了286的套餐,其中包含每月1.1G的流量。但4月17日在没有任何提醒的情况下突然停机。司女士在补交话费时语音提示告诉她欠费700
In early May, China Unicom (600050, Shares) due to mobile Internet surfing without any reminder, causing users to arrears more than 700 yuan and downtime, the user Miss Division complaints to the Ministry of Industry. Under the mediation of the Ministry of Industry and Information Technology, China Unicom finally agreed to compensate half its expenses for its satisfaction. However, the Secretary is not satisfied with this, she said that now is very passive and helpless. The case originated in Zhengzhou, Henan Province, Ms. Secretary April 8 to buy a mobile phone iphone4 Unicom, and opened a 286 package, which contains 1.1G monthly traffic. But suddenly shut down on April 17 without any reminder. Ms. Secretary told her she owed 700 when she made a phone call