提高公共图书馆的服务质量,是公共图书馆践行“用户至上、服务第一”的服务原则的核心内容。该文从什么是公共图书馆服务出发,探讨公共图书馆服务的重要性,进而通过引入平等服务的理念、提升服务环境、加强对读者的培训、提高工作人员的服务水平和创新服务模式,提高公共图书馆的服务水平,适应时代的发展和满足读者个性化、多元化的阅读需求。 To improve the service quality of public libraries is the core content of the service principle that public libraries practice “customer first, service first ”. This article starts from what is the public library service and discusses the importance of public library services. By introducing the idea of ​​equal service, improving the service environment, strengthening the training of readers, improving the service level of staff and innovating the service mode, Public library service level, to adapt to the development of the times and to meet the readers personalized, diversified reading needs.