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信访是政府了解社情民意,密切联系群众的桥梁和窗口,也是帮助公民解决实际问题,对公众进行教育引导的重要方式。河南省信访部门重视维护群众利益,积极探索建立信访工作长效机制的实践给我们提供了有益的启示。
Petition is a bridge and window for the government to understand social conditions and public opinion and to closely contact the masses. It is also an important way to help citizens solve practical problems and educate the public. Henan Province petition department attaches great importance to safeguarding the interests of the masses, and actively explore the establishment of a long-term mechanism of petition work practice provides us with useful inspiration.