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随着空管体制改革的不断深入,为保证飞行安全,在新的民航空管体制中引入全面质量管理理论,结合各自的实际,持续开展QC小组活动,实施全面质量管理,具有重要意义。一、持续开展QC活动的必要性QC小组活动正被当今各行业所广泛采用。QC小组活动是日本在推广TQM过程中于1962年诞生的,到90年代初,全国已有100多万个QC小组,有1000多万人参加活动。QC小组活动对改善日本企业管理,提高质量起到了良好的作用,为企业带来了巨大的经济效益。由于日本QC小组活动的成功,世界已有几十个国家或地区引进QC小组作为员工参与的
With the continuous reform of ATC system, in order to ensure flight safety, it is of great importance to introduce Total Quality Management (TQM) theory into the new CAAC ATC system and combine with their own actual conditions to carry out QC group activities and implement total quality management. First, the need for continuous QC activities QC group activities are being widely adopted by various industries. The QC group activity was born in Japan in the promotion of TQM in 1962. By the early 1990s, more than 1 million QC groups nationwide and more than 10 million people participated in the activity. The QC group activities have played a good role in improving the management and quality of Japanese enterprises and have brought tremendous economic benefits to the enterprises. Due to the success of the activities of QC group in Japan, the world has dozens of countries or regions to introduce QC team as a staff member