近日有幸参加一个座谈会,议题为“如何转变工作作风”。会上某位领导一席话,令本人叫好不迭。他说:“当领导的既要‘会讲’,又当‘能干’,还须‘善听’;‘听功’、‘说功’、‘做功’缺一不可;欲展‘说功’、‘做功’,必先练‘听功’,即善于倾听人们的意见、呼声、批评。” Recently fortunate enough to attend a forum on the topic of “how to change the work style.” Some leaders at the meeting a few words, so that I complacent. He said: "When the leader should not only speak but also act as ’capable’, he must also ’be good to hear’; ’,’ Do work ’, must first practice’ listening ’, that is good at listening to people’s opinions, voices, criticism.