“群”特性客户的三个特征经过多次资产重组与资源整合,电信运营商全面进入全业务运营阶段。几年来,通过行业应用、总机服务等产品的规模拓展,运营商拉动了大量移动用户入网,政企客户下众多移动用户归集形成了“群客户”。“群客户”通常具备以下特点:使用总机服务类产品;使用相同的行业应用,通过智能终端使用行 “Group ” features Three characteristics of customers After several reorganization of assets and resource integration, telecom operators fully enter the full service operation phase. Over the past few years, through the expansion of the scale of products such as industrial applications and switchboard services, operators have driven a large number of mobile users to access the Internet. Many mobile users under the government and enterprise customers have formed a “group customer”. “Group customers ” usually have the following characteristics: the use of switchboard service products; use the same industry applications, through the use of intelligent terminal line