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研究目前公众对公共部门信息服务的关注因素,通过问卷调查的方法,调研公众进行公共部门信息获取时,对公共信息的质量、合法性、版权、获取时间、获取地点、获取成本和来源的关注情况。最终得到结论:我国公众获取公共部门信息时,对信息质量的关注度最高,其次是获取时间和获取成本。用户的受教育程度、所处城市等个人属性,会对公众对信息的关注程度有所影响。我国公共部门在提供信息获取服务时,首先应当考虑到所提供信息的质量,此外应当针对不同地区、不同人群的需求,适当地开展个性化服务,提高信息服务的水平和层次。
To study the current public concerns about public information services and to investigate the quality of the public information, legitimacy, copyright, access time, location, costs and sources of public information through surveys and surveys of public access to public sector information Happening. Finally, the conclusion is drawn that the public in our country gets the highest degree of attention to the quality of information when it obtains the public sector information, followed by the acquisition of the time and the acquisition of the cost. The user’s educational level, the city’s personal attributes, etc., will have an impact on the public’s interest in the information. In providing information acquisition services, China’s public sector should first consider the quality of the information provided and, in addition, it should conduct individualized services appropriate to the needs of different regions and different populations and improve the level and level of information services.