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本文从包装设计企业的业务实际出发,总结了处理客户关系的方法与手段,提出了在与客户的业务合作中,首先要了解客户的真实诉求,在此基础上建立起与客户的互信关系,并以流程化的服务模式开展相关工作,最终使包装设计成果能够促进客户产品销售并提升其品牌形象。在为客户提供服务的同时,设计企业也要不断完善自身,积极寻求优质客户,在为客户服务的过程中,站在对方的角度思考问题,建立起良好的客户关系,以取得合作共赢的美好结果。
Based on the business practice of packaging design firm, this article summarizes the methods and means of handling customer relationship, and puts forward that in the business cooperation with customers, we must first understand the true demands of clients, establish the mutual trust relationship with customers, And to streamline the service model to carry out related work, and ultimately make the package design results to promote customer product sales and enhance its brand image. In the provision of services to customers at the same time, design companies must constantly improve themselves and actively seek high-quality customers, customer service process, standing on the other side of the perspective of thinking and establish good customer relations in order to achieve win-win cooperation Good results.