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支撑服务外包产业成长与转型的动力,一方面源于产业发展所依赖的“土壤”环境不断改善,另一方面则得益于经营主体在精益管理与持续转型道路上的不懈摸索。来自2014年全球服务外包大会的统计数据显示,2013年青岛离岸服务外包合同额首次突破20亿美元,执行额首次突破15亿美元,连续五年持续倍增。高速发展的背后,更为可喜的变化在于青岛服务外包产业的迅速高端化转型。“当前,青岛服务外包正从
The driving force for supporting the growth and transformation of the service outsourcing industry is on the one hand the continuous improvement of the ”soil“ environment on which the industrial development relies; on the other hand, it is benefited from the persistent exploration by the management entities on the road of lean management and continuous transformation. Statistics from the 2014 Global Outsourcing Conference show that in 2013, the offshore outsourcing contract in Qingdao exceeded US $ 2 billion for the first time and exceeded US $ 1.5 billion for the first time, doubling for five consecutive years. Behind the rapid development, the more gratifying change is the rapid transformation of high-end service outsourcing industry in Qingdao. ”At present, Qingdao service outsourcing is from