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[目的/意义]在知识经济时代,社会化网络环境下的知识协同相较于传统的知识协同方式体现出不同的特点与作用机制。[方法/过程]文章从知识流动的方向与过程出发,将知识协同分为知识共享、知识转移、知识创造3个阶段。通过对社会化网络与知识流动的概念界定上,分析了社会化网络环境下知识流动的特点,结合知识在社会化网络下的传播特点,分析了社会化网络对于知识共享、知识转移、知识创造的作用关系。[结果/结论]通过分析社会化网络对于知识协同3个阶段的影响,得出社会化网络从网络特性、关系特性以及外生情景3个方面对知识协同产生了作用,提升了知识的存量与质量。因此,组织应当注重积极构建开放共享的内外部沟通网络。
[Purpose / Significance] In the era of knowledge economy, knowledge collaboration under social network environment has different characteristics and mechanism compared with the traditional knowledge coordination. [Method / Process] The article starts from the direction and process of knowledge flow, and divides knowledge synergy into three stages: knowledge sharing, knowledge transfer and knowledge creation. By defining the concept of social network and knowledge flow, this paper analyzes the characteristics of knowledge flow in social network environment, and analyzes the characteristics of social network in knowledge sharing, knowledge transfer and knowledge creation The role of relations. [Result / Conclusion] By analyzing the influence of social network on the three phases of knowledge collaboration, it is concluded that social network plays an important role in knowledge collaboration from three aspects of network characteristics, relationship characteristics and exogenous scenarios, and enhances the stock of knowledge and quality. Therefore, the organization should focus on actively building an open and shared internal and external communication network.