目前我国医疗纠纷呈逐年上升趋势,医患双方如因某种利害关系发生矛盾而不能自行消释,势必需要借助他力化解紧张的人际状态。医疗服务的特殊性、患方价值观误差、医方人文品格欠缺以及国内医疗体制弊端是造成医疗纠纷的四大成因。通过对医疗纠纷的成因及其多元、合作解决理念的深度分析对积极防范医疗纠纷、构建和谐医患关系将大有裨益。 At present, medical disputes in our country have been on an upward trend year by year. If doctors and patients can not dissolve their own interests due to some conflicts of interest, it is inevitable that they will use their power to resolve their tense interpersonal conditions. The particularity of medical service, the error of patients’ values, the shortage of medical humanities and the malpractices of domestic medical system are the four major causes of medical disputes. Through the analysis of the causes of medical disputes and their diverse and cooperative solutions, it is of great benefit to actively prevent medical disputes and build a harmonious relationship between doctors and patients.