口语交际,包括听话和说话。听话和说话是人类的口头交际形式,它既是人的发音器官和听觉器官的一种生理活动,同时也是一种复杂的心理活动。口语交际作为一种有声的语言,它主要是依靠口语进行双向或多向信息交流的一种活动。进入21世纪,社会对人的素质有更高要求,特别需要每个人 Oral communication, including obedience and speaking. Obedience and speech are oral forms of human beings. They are not only the physiological activities of human vocal organs and auditory organs, but also a complex psychological activity. Oral communication, as a vocal language, is mainly a kind of activity which relies on spoken language to exchange two-way or multi-directional information. Into the 21st century, society has higher requirements on the quality of people, in particular, everyone needs