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尽管《缺陷汽车产品召回管理规定》(以下简称汽车召回制)要到2004年10月 1日才正式实施,然而,种种迹象表明,国内部分汽车生产厂家已经比照召回 制的有关条文,对存在缺陷的汽车产品进行免费维修了。 不久前,本刊接到羚羊正针对其某一批次车辆的轮毂进行免费更换的线 索,记者随即展开调查采访。在采访过程中,记者发现,即便是本着对消费者 负责的态度处理质量问题的汽车厂家,对“召回”二字也讳莫如深,对于“是否 提前进行召回操作”的提问,更是避而不谈。与此同时,消费者对汽车召回制 的认识也存在“错位”现象。这些“错位”如不及时解决,将对汽车召回制的具体 实施产生不利的影响。
Although the “Regulations on the Rectification of Defective Automobile Products” (hereinafter referred to as the “Automobile Recall System”) will not come into effect until October 1, 2004, there are indications that some domestic automobile manufacturers have made reference to the relevant provisions of the recall system, Car products for free repair. Not long ago, this journal received antelope is a free replacement for a batch of vehicles hub of clues, the reporter immediately launched a survey interview. In the interview process, the reporter found that even in the attitude of consumers responsible for dealing with the quality of the car manufacturers, the “recall” is also closely guarded the word, “whether the recall operation in advance,” the more questions Is to avoid talking about. At the same time, consumer awareness of the car recall system also exists “dislocation ” phenomenon. These “misplaced ” If not resolved in time, will have a negative impact on the specific implementation of the car recall system.