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从广义的质量竞争力内涵出发可知:质量主管部门的工作重点是创造公平公正的市场竞争环境,并通过制定合理的政策,引导资源流向具有质量竞争力的企业。基于企业质量竞争力绩效与政府主管部门质量竞争力绩效的直接关系,本文构建了以平衡计分卡目标设定与分解模型为基础的“政府领导质量竞争力指标设定与分解模型”。然后将质量竞争力指标分解为市场公平竞争环境、市场/客户认同、内部质量运营及培养与发展4个维度,并进一步细化为具体的质量目标。并据此举例说明“政府领导质量竞争力”的年度考核方法。
From the connotation of quality competitiveness in a broad sense, we can see that the quality administration department focuses on creating a fair and equitable market competition environment and guides the resources to enterprises with quality competitiveness by formulating reasonable policies. Based on the direct relationship between the quality competitiveness of enterprises and the quality competitiveness of government departments, this paper constructs the model of “government leadership quality competitiveness index setting and decomposition” based on the goal setting and decomposition model of BSC. . Then, the index of quality competitiveness is divided into four dimensions: market fair competition environment, market / customer identification, internal quality operation, and training and development, and further refined into specific quality objectives. Based on this, we will give an example to illustrate the annual assessment method of “government leadership quality competitiveness”.