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督查督办是处理信访的关键环节,是从源头化解信访矛盾的重要举措。由于以前信访部门通常只负责登记和转办,缺少督查督办的必要手段,导致大量重点和难点问题长期得不到解决,成为化解信访矛盾的瓶颈。新《信访条例》对信访事项的督查督办作出了规定,有利于信访事项的及时解决。
Supervision and supervision are the key links in the handling of letters and visits and are important measures to resolve the contradictions between letters and visits from the source. As the former petitioning department is usually only responsible for registration and transfer, lack of supervision and supervision of the necessary means, leading to a large number of key and difficult issues can not be resolved for a long time, has become the bottleneck in resolving the contradictions. The new “Regulations on Petitions and Petitions” made provisions on the supervision and inspection of petitions and petitions, which is in favor of prompt resolution of petitions and petitions.