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在和谐社会中,面对新形势,信访工作应依靠“热心”、“公正”、“耐心”和“决心”这四个原则妥善安排。
In a harmonious society, in the face of the new situation, petition work should be properly arranged on the basis of the four principles of “warmheartedness”, “fairness”, “patience” and “determination”.